Airtel Tribe is your ultimate one-stop shop designed specifically for retailers, streamlining both customer service and personal account management with Airtel. With the Retailer Tribe App, retailers gain the ability to efficiently service customers by handling new customer registrations, editing existing registrations, facilitating SIM SWAPs, managing Mobile Number Portability (MNP), processing airtime and bundle purchases, conducting AM cash in/out transactions, handling bill payments, and performing EVD/AM transfers for fellow retailers.
The app doesn't stop there; it also empowers retailers to take full control of their own Airtel account. From viewing and editing their profile to managing stock requests, updates, and purchases, retailers can navigate their sales hierarchy, reset AM/EVD pins, unlock accounts, apply for agent loans, and even conduct banking services directly from their account. The application offers a comprehensive view of transaction histories, commissions earned, and overall performance metrics on Airtel services. Retailers can perform self-service tasks and submit service requests to Airtel effortlessly. Additionally, the app supports essential retailer training through key notes, surveys, and digital notices management.
To cater to Airtel Africa's diverse operations, the Airtel Tribe App is available in both English and French, ensuring accessibility and ease of use. The app's user-friendly interface is crucial for boosting business productivity among retailers.
What's New in the Latest Version 2.28.0
Last updated on Oct 9, 2024
Minor bug fixes and improvements. Install or update to the newest version to check it out!
Tags : Business
